6/24/08
Reuven - Many company representatives take the "care" out of healthcare. You didn't! People like you make such a positive difference! I'm very pleased with the wheelchair and have referred several people to your website due to my positive experience. I will return to your company for any future needs. Thank you for taking pride in your work.

Thank you,
Lisa Scholtz
Smithtown, NY

5/19/08
Thank you again for all of your help! We received the Knee walker in two days! WOW! Thanks for everything!

Matt Peeling

4/8/08
I did a lot of research online as well as locally for a lightweight transport chair for my mother's visit. I found the lightest weight chair at www.alltimemedical.com, only 14 lbs., and the very best price on this website. Unfortunately, having decided rather late, I needed this for her upcoming visit in three days, not including the weekend. I called and spoke to Reuven who managed to have this chair shipped in exactly that amount of time (which still included the free delivery!) Of course I was extremely pleased, but my mother LOVED the "plaid seat that looks like Burberry!" This chair, This chair manufactured by Drive Medical, impressed me with the quality, and my mother is thinking she is a fashionista! I am bookmarking this website for any other medical needs that arise in my family. I would highly recommend them to anyone!

Janet Mishner,
Sarasota, Florida

4/8/08
Hello,

I just want to let you know that I received the Rollite Rollator very quickly...yesterday. It’s great and I really appreciate your assistance. Again, thank you for your help.

Regards,
June Sturm

3/19/08
We ordered this wheelchair online on Monday, after I talked to a very nice gentleman at your company. He assured me that the wheelchair would be shipped quickly, and that we would receive it before we go on vacation this coming weekend. On Tuesday afternoon, the wheelchair arrived! I could not believe it.

It is a very nice wheelchair, and is well worth the price, and had free shipping to boot. Your excellent delivery service and great product for the money has made me a very satisfied customer.

Thanks,
Mike Maynard
Pataskala,Ohio

3/13/08
Thank you so much for your help and quick service. I ordered a transport chair yesterday and received it today. The customer service was great from beginning to end. Will keep you on file.

Customer service seems to have gone the way of the dinosaurs; great customer service should be shouted from the rooftops.

Best to you,
Elise Haverly
Atlanta, GA

3/7/07
Dear Reuven,

I want to sincerly thank you for your outstanding customer service today. It can be a stressful time when a loved one is in pain and lacking any HOPE for relief. You went above and beyond in helping coordinate the overnight shipping... we are very grateful for the added effort, along with your patience and kindness over the phone.

God Bless,
Kathryn Reisch

01/31/08
Thank you for your exceptional service in aiding us in obtaining repair brake cables for Mom's walker. It is refreshing to have someone such as yourself get on the phone in a three way conversation with the manufacturer in order to facilitate the prompt replacement of broken parts.

Sincerely,
Ron and Patricia Schoenberg

01/25/08
Thank you so much for your prompt attention, speedy delivery, competitive pricing, and wonderful array of equipment from which to select. Using your website was quick and easy for a first time user to maneuver around. No hassle. We found just the right rollator that my mother could handle. The shipment came promptly and any needed information was handled without any problem . Again, those of us needing this medical equipment are under enough stress already. Thank you for making the purchasing part of caregiving so easy.

Sincerely,
Trudy Wasserman - FL.

1/21/08
Hi. I just received the Drive Medical Fly Weight Transport Wheelchair for my special needs son, and I am really happy with my purchase. It will work out perfect for our needs. It was easy to assemble, I love the pocket on the back of the seat, and the way that the back support folds down. Again, I am really pleased with the chair, and I appreciate the sales people that helped me make my choice from the huge selection you have.

Thanks and God Bless,
Janene Prose

01/10/08
On Christmas Eve I called your company to order a wheelchair for my husband Chuck. We were trying to get a wheelchair that would fit though the doorways without the added expense of a remodel to our home. I was lucky, your salesman Reuven answered my phone call and he was very helpful and knowledgeable about the wheelchairs that you carry.

I ordered the Drive Viper with a 16" seat and it is great and no problems fitting though the doorways. Even with the loss of his left leg, my husband is now able to do many more things for himself. It has opened all of our home to him and his new wheelchair.

Reuven got my order in motion that very same day. I also received a confirming e-mail and the UPS tracking number. The chair was shipped from the East Coast to California, Holidays, bad weather and all; we still received the wheelchair on January 3rd.

GREAT SERVICE!!!!!
Thank you again Reuven for all your help.

Sincerely,
Jan Bates
Stockton, California

10/4/07
Dear AllTimeMedical,

I received replacement parts Wednesday and installed them on my mother's walker. We received superior service and I wanted to tell you that the support is wonderful.

Thanks so much,
Ronald Schoenberg

9/24/07
Thank you so much for your help. I really appreciate it and will definitely use All Time Medical again.

Thanks!
Marilyn Schenck

7/28/07
The basket fits perfectly! Thank you so much for all your help. You are a superior salesman and awesome customer service technician. Your supervisor/company should highly value you! I appreciate so much the polite way you handled my order, as well as your prompt, courteous attention to me after the sale.

Best Wishes,
Pam

7/27/07
I was surprised, pleased and thankful. It was a snap to set up and looks and works great. Thank you very much for prompt service and a good product.

jonathan smith

7/27/07
Thank you for expediting my order in just 2 days. Special thanks to Reuven for the professional and courteous service. I will certainly refer friends and business associates to www.AllTimeMedical.com .

Genett Papay,
New City, NY

5/21/07
My order arrived just as expected. We are very pleased with the equipment, the price and especially the service provided.

It isn't often I have such a good experience! A special thank you to Reuven for going out of his way to promptly answer my e mails. It was a pleasure working with him. Our next medical purchase will definitely be from Alltime Medical.

Sincerely,
Carrie Post, RN;BSN

04/17/07 - (After purchase of a second scooter)
The scooter has arrived and it up and running in Wisconsin. Once again, outstanding job by you and all at All Time Medical. Thanks again for great work, you are super highly recommended.

Dean Jacobson

04/13/07
Dear All Time Medical;

Thank you so much for your great customer service, and on time delivery. I can't believe how fast I got my order. The transport chair is wonderful & will be a great help for my husband. You by far had the best price with free delivery. Thank you again. You are the best!

Terri Petrino, Chicago IL

02/02/07
Received a call from Wisconsin that the scooter arrived at UPS, and will be delivered Friday. Great job by you and all at alltimemedical. Will for sure keep you in mind for future medical purchases.

Dean Jacobson

1/10/07
Dear All Time Medical staff;

I just wanted to drop you a note and tell you I so much appreciate your quick and courteous service I have received with this order. My dearest and I both suffer from Migraine headaches and I have ordered from other companies before and have offered to pay for upgrade in shipment, however it was not their policy to change shipping. You not only have made phone calls to your distribution centers, you have seen to it that I receive the package in 2 days with no additional charges to my card. You then took the time to email all the information as well as followed up with phone calls to make certain I was informed. I will most definitely order from you very soon. You and your company certainly need to be commended for your customer service. You do NOT get this sort of service anywhere else - Trust me.

Thanks so much for all your attention to our needs.

Best regards to all;
Phyllis Wainscott

12/27/06
My order was recieved in good condition. Good Service.
Theodore

12/06/06
The order was easy to process and has the same ease of use as an Amazon. That is a credit to you.

Mike Kravatz
The Alternative Board
New Jersey

12/05/06
This is our family's 2nd experience with www.alltimemedical.com. Both times the service has been exceptional, the sales staff has been knowledgeable and helpful. We can't thank you enough. Every question I asked you - you gladly answered and helped me decide what to do. You even researched our options regarding tens units and/or muscle stimulators. I will definitely be ordering again from www.alltimemedical.com.

Thanks to all of you.
Teresa, NYC